Do I need to sign up if I have a registered account with SleepEh.ca
No, we made it simple for you. All SleepEh registered users are ClubEh
members.
Is ClubEh really free to join?
Absolutely, all you need to do is sign up with ClubEh
Who do I contact if I have more questions?
Reach out to our customer support via our chat which can be found on the
bottom left corner or email us at
customerservice@sleepeh.ca.
How do I receive the 5% off regular priced items?
You will receive a welcome email with your 5% Off code.
How do I receive the free shipping?
You will receive a welcome email with your free shipping code.
Are there any restrictions on the additional 5% off regular priced items?
Yes, exclusions may apply. Please refer to our terms and conditions for more
details.
How can I ensure I receive early access to new products and articles?
Make sure you're subscribed to our emails and opted into ClubEh to receive
exclusive access to new products and articles before anyone else.
How do I update my ClubEh membership information?
You can update your ClubEh membership information, including your shipping
address, by logging into your account.
Can I share my ClubEh benefits with friends or family?
ClubEh benefits are non-transferable and are intended for individual use only.
Each ClubEh member is entitled to their own exclusive benefits.
How often are new articles and products released for ClubEh members?
New articles and products are released regularly! ClubEh members will receive
early access notifications via email.
What happens if I return an item purchased with ClubEh benefits?
As part of the ClubEh benefits all restocking fees are waived meaning if you
return an item the refund will reflect the total amount paid.
How long does my ClubEh membership last?
Your ClubEh membership is valid as long as you maintain an active account on
SleepEh.
Can I opt out of ClubEh at any time?
Yes, you can opt out of ClubEh at any time by getting in touch with our team.
Can my reward points be transferred to another member?
No, your points are non transferable.
Can my reward points expire?
No, your points will not disappear. However, it's important to note that the tier
point system resets at the beginning of each calendar year.
How do I receive the reward for reaching a different reward status (Silver, Gold,
Platinum)
Congratulations for reaching the next reward status! Your points will be
automatically applied to your account once you break the set threshold. For
Platinum, the $50.00 gift card will be automatically added to your ClubEh profile.